Prime Video is a platform associated with Amazon, offering you streaming video services. With a premium Prime Amazon account, you can take advantage of Prime Amazon. You can watch web series, movies from all around the world as it comes with great network coverage and is an open platform that can be used by users globally. You could easily access Prime Amazon via your smartphone, computer, laptop, and another medium that has been gaining popularity would be the Firestick.
A Firestick connects your TVs HDMI port to the streaming platform. Not just Amazon Prime, you can watch anything From Netflix, Hulu and other local streaming platforms using a Firestick. However, there have been recent complaints of Amazon Prime not working on Firestick. Many have complained that their videos stop after a few seconds, freeze, crash or lag even with strong internet connectivity. After doing a thorough research and with an extensive database, here are some of the ways by which you could fix your Prime Video not working on Firestick.
Make Sure To Check Your Account Status
If your Prime Video is not working, make sure you check your Amazon account status before doing anything else. Check whether your Amazon account comes with a yearly or a monthly subscription and whether your subscription is still valid or not. Visit the account page and check the status of your account, in case you have missed paying for your subscription, do it right away and start watching your favorite shows on Prime Video.
Facing Compatibility Issues
If your device is not compatible with prime video, then your Firestick will not be able to work efficiently. If you own a TV, which is older than a decade from now, you might face this issue. You could invest in a new smart TV so that the Firestick works 100% with your device, and you could stream Prime Video without any technical glitch.
Do You Have Enough Bandwidth?
This is one of the biggest issues with Prime Video not working with Firestick. Usually, Prime Video runs at 900 Kbit/sec in SD video. This can be sufficiently viewed on small devices, but for a TV, SD might have to upgrade to upper settings for which insufficient bandwidth could pose a problem. Check if your other streaming platforms are facing the same issue or not. Try rebooting your device and router.
Prime Video Platform Server Issues
Not just your internet connection, there could be issues with the Prime Amazon platform itself. While these issues get resolved quickly, prolonged ones could really ruin your relaxation and enjoyment. Try logging in to your Prime account through another device to figure out whether the issue is related to your device or the Prime server. All you can do is wait for the server to get back.
Fix Your Firestick’s CDN Errors
This is a pretty common issue you would see for most of the Fire TV and Firestick users. This is an issue related to the internal server and could be solved by simply rebooting the system. You could opt for rebooting by holding the Select button and the Play button for straight 10 seconds. If the problem is still not fixed, try restarting your device.
Check Your VPN
Are you having issues with your Prime Video and cannot watch anything while your VPN is on? VPN could be the main culprit here as it could be incompatible with the Firestick. Try disabling the VPN once, if the problem still persists, you might have to look for a new VPN service as Amazon might have blocked the previous one.
Make Sure You Have Stable Internet Connectivity
For hassle-free streaming, low-speed internet connectivity is a big no. You require a high-speed internet connection that meets the requirements of the streaming platform. Check the speed on Google before you start streaming. Restart your router or you could unplug and plug in the router after a few minutes.
Reboot Your Fire TV Stick
This is one of the easiest solutions you would come across. On your Firestick remote, press and hold down the Select alongside the Play/Pause button. Another option would be Home screen>Settings>Device>Restart. Once you are done restarting the device, check whether Prime Amazon is working or not.
Update Your Prime Video App
Just like you update YouTube, Netflix, Whatsapp, you have to look out for updates on your Prime Video app too. Click on the app and then press the Menu button. You would see More Info on the page. Click on that and see whether any updates are available or not. Select the update button if a new version is there.
Conclusion
You should also clear the cache before you try opening Prime Video on Firestick. Therefore, these are some of the solutions to help you see Prime Video using Firestick and enjoy your free time without any hassle.
Top 10 YouTube Alternatives – 10 Best Video Sharing Sites Like YouTube
